The world is moving at an incredible speed it seems only yesterday that it was cool to have a belt loop for your mobile phone. The status of having a mobile phone out for everyone to see was immeasurable, but you were held in awe if you did. Those day are long behind us now but having the best phone system for your business is still particularly important. As we move to a completely digital world where we live in the cloud and everything is unwired and fluid, you small business phone system needs to catch up. If you still have an old standard PBX system, then you could be doing you business more harm than good. Below are five ways that your old phone system could be affecting your business and why you should be looking at a cloud base small business phone system.
Missed Calls
If your system is limited and you only have
a couple lines in, then you could very well be missing calls and as such
missing sales. With old PBX phone systems, you are limited to the physical set
up of that system, its exceedingly difficult to upgrade on the fly. There
usually also isn’t an option for voicemail for you are reliant on having a
great receptionist to not miss any calls.
No Phones No Business
If there is a phone outage, and it does
still happen then you are uncontactable with an old system. This again means
losing business. With a cloud-based system everyone is online all of the time
and calls can be diverted to whoever is available at the time.
Hard to use
The traditional small business phone system
was not for the faint hearted. Not only did you need a Uni Degree to get the
actual job where you worked but it felt like you had to get another more
difficult degree to learn how to use the phone. So many lines, too many
extensions and heaven forbid you need to conference call.
Limited Features
Compared to a new office phone system
the old phone systems had extremely limited features. Transferring calls and
possible conference calls was about it. Nowadays you need voicemail, video
conferencing, chat/message at the very least to be successful and with a cloud-based
system, pardon the pun but the sky is the limit.
Can’t Scale
With a new cloud-based phone system the
only limit is your imagination. The ability to scale is only surpassed by its
ease of use. No need for technicians to hook up your latest staffing addition,
just a mobile or a PC and an internet connection and you’re away. In no time at
all your new staff are fully functioning team members.
The is very little doubt that by not
joining the cloud-based revolution you are not doing your business any favours.
Never miss a call again, give you customers the best user experience available,
the benefits are truly endless. The team at IPVS can open your eyes
to the world of cloud based small business phone systems and I promise, you
won’t look back.
