Wednesday, December 11, 2019

How Video Conferencing system helps in communication in business?


Todays video conferencing systems allow individuals and companies to conduct business remotely with instant face to face on demand communication systems that work globally. There is no longer a requirement to travel long distances to keep appointments and meetings.

Whether on the other side of the world or your office building, instant conferencing is now easy and affordable linking two people or hundreds. It saves time, boosts productivity, reduces travel expenses while promoting collaboration and allowing for face to face communication.

What is Video Conferencing?

Video conferencing is using the internet for live chatting in a virtual meeting room that can be shared with other people using a variety of devices that have webcams over a unified video channel while accessing shared screens so all participants are connected visually and verbally.

This helps communication in business with:

·         Enabling a Digital Workforce

With the latest video conferencing system installed, you can keep in touch with all your employees, colleagues, clients and customers with ease. It allows for greater teamwork with human connections, regardless of your individual locations. This helps to speed up the decision making processes while reducing the chances of confusion and errors.

·         Simplifies Management

A simple IT solution can make your business management much more efficient when relaying decisions and instructions to teams and area supervisors. Collaborative access to meetings lowers the chances of misunderstandings and ensures everyone gets the same messages at the same time. Everyone can be connected simply and efficiently without the need for complicated planning or delays.

·         Boosting Productivity

Using a video conferencing system to bring remote workers right into the main office allows your workforce to prioritize issues and quickly solve problems which can boost productivity and increase efficiency while deducing overheads and the need for nonproductive travel time.

·         Increased Communication Reliability

Being very fast and secure video conferencing systems have now evolved into an important part of most modern and progressive business’s IT management infrastructure. When you invest in the latest full video conferencing systems you get a very fast and reliable way to communicate with your teams, suppliers and associates. It includes screen sharing, live chat, full meeting recording as well as live streaming, pod calling and of course you still have ordinary phone call capabilities and texting options without toll call charges.

·        Increased Credibility and Customer Service

By having the ability to use video conferencing systems to answer customer queries and include the necessary experts on your team you greatly improve your customer relations and bring authority to your brand.

Video conferencing can also be used for group education and demonstrations either in real time of recorded and reused as required.

It’s an ideal way to get fast details for contracts that you’re actively bidding on or when searching and competing with others for products while on the move.

You can be directly in contact with the action, see and hear what’s happening so your response time is instant.

The new video conferencing systems are enabling your digital workforce to be an extension of your office. The information you need can become available instantly, this allows you to make informed and accurate decisions that can give you a clear advantage over the competition and serve your customers better.

Monday, November 11, 2019

Benefits of phone systems in Businesses


Communication is the name of the game today, using social media to attract customers is the way most smart internet marketers are going, simply because that’s where their potential customers are. Having a conventional phone system has worked up until now, but it’s expensive, bulky and prone to breakdowns plus you’re limited to the number of incoming lines you can have. This is where phone systems of Brisbane can step in and give you the most cost effective, low maintenance and easy alternative, while improving your accessibility and therefore your bottom line.

Some of the benefits of phone systems in Brisbane:

·         Save time and Money

Cloud phone systems eliminate all the hassles of the old PBX systems, they are organic and grow as you need them. There are no maintenance or set up costs and you can still use your existing equipment. Cloud phone systems are all off site, they provide advanced options and features which are more affordable and flexible. You can add or drop features as you need them, you're not locked into a program you no longer need and no longer works for you.

·         The One Stop Shop with All the Features

This is the ultimate way to simplify all your communication needs. You can avail of features like call management, such as forwarding and logging calls, collaboration features such as conference calling, online meetings, two, three or four way video calling, by consolidating them into one communication system there are several advantages.

·         No more trying to work different tools that are not really compatible. This uses just one system that’s made to work together.

·         Business phone systems of Brisbane allow access to new features you can’t have on conventional phones such as using  Dropbox, Google Apps, Microsoft Outlook that are integrated into your phone system to give you greater flexibility and usability.

·         It allows you to stay Connected Anywhere
Although you can still connect up your old desk phone if you want to, now you can do it all on your smart mobile from anywhere, at work home on holiday, different country. Now with phone systems of Brisbane you can work anywhere without worrying about hardware or the cost
Your Brisbane phone system will keep you connected to telecommuters. It helps your employees remain connected to clients any time it’s needed for anywhere which is important for an expanding business.

Using a cloud phone system means you are in control and it keeps your personal information confidential and safe from getting borrowed abused or stolen.

·         Project a Professional Image
When running a business, you often need to do different jobs and to look like a pro having a phone system of Brisbane can quickly and easily set up automated assistants to help you keep track of ally your customers and their needs.

As you and your business grows, you need the security, flexibility and reliability offered by cloud phones systems, while allowing your employees to stay connected and more productive

Communication has advanced rapidly over the last few years. Phone systems of Brisbane that use cloud based communication to give a streamlined and very affordable alternative to the old types of landline based systems are now at the leading edge of modern business communication abilities that are flexible, reliable and affordable.


Monday, October 7, 2019

5 Benefits of cloud based phone systems


Modern businesses require modern solutions with communication being the name of the game. Cloud phone systems of Brisbane can provide you with the right solution so you always have a reliable, solid, communication channel between your employees, partners, vendors, contractors, customers and prospects.

Having on-site phone infrastructure is quickly starting to be much less important than it was a few years ago. Many businesses are now so busy in their telecommunications departments that it’s becoming a drain on small to medium businesses. The huge volume of phone calls, text messages, emails and customer service inquiries that most small to medium businesses have to deal with on a daily basis is often better handled by a cloud based system. This is because they are more cost-effective and flexible.

These five benefits of today’s cloud based systems are worth considering:

1.      They do not require an IT team for support
Cloud bases phone systems don’t require any on site infrastructure or an IT team to maintain them. The provider takes care of everything including hosting, monitoring the system and upgrades as needed
2.     Totally Portable
Being subscribed to a cloud based phone system, as long as you can get the internet, you’re in business; you can have a full phone system anywhere. The system can be accessed using laptops, smart phones or tablets. Every aspect is totally portable and you can alter your setting as required anywhere, including the live chat and conference calls options
3.     Very Cost Effective
Because most of the action is in the cloud there is less physical hardware to malfunction or in need of periodic upgrading reducing maintenance costs.
Your upfront investment is much lower and there is no lock in period, you can just pay as you go if preferred. The whole system is totally scalable depending on your changing needs so more cost effective than the more traditional land line systems
4.    Fully Scalable System
Having a modern cloud based system gives you the advantage of being able to scale up or down as your company grows or individual departments such as contracts are taken up, then finalized.
Adding or removing new numbers and extensions can be done simply and quickly with only a few basic steps on your computer, laptop or mobile device where you can operate your whole communications system
5.     Provide You a Great Business Edge
A cloud based phone system in Brisbane is much faster than the traditional systems, allowing the smaller business to offer their clients a faster and better overall service. There is less time wasted in basic phone management so employees can be more productive and engage in value added activates such as satisfying customer needs. It’s simple and easy to learn and give greater flexibility and control with lower operating costs, which is ideal for all small to medium businesses especially internet marketers

Having a cloud base phone system is faster, cheaper and more reliable than a land based system. It can be used anywhere you have an internet connection and does not require an IT team to maintain it. There is less hardware to go wrong or need upgrading and it’s monitored 24/7 to keep your business in touch and safe.

Tuesday, September 10, 2019

5 advantages of Video Conferencing for Businesses


Today, a video conferencing system is the preferred way most innovative companies like to communicate. It has many advantages over just one type of communication system. By using this type of technology, modern companies are giving themselves a competitive edge because:

1.      Reduced travel time and lower costs

Owners, managers, internal teams, external teams, employee’s, associates as well as IT personnel can all join together instantly at predetermined times of when conditioned require it without having to leave their offices or work stations to solve issues or implement changes. Your whole Organisation or just selected key figures can get together whenever necessary and discuss business issues, all costing little in time or travel expenses.

You can even run your whole business from your home or anywhere you happen to at any time.
Having video conferencing can make the hiring process much less complicated for both potential employees and recruiters with both parties being better able to evaluate the situation.
Customer service can also be drastically improved with video conferencing as can online sales.

2.     Optimized Attendance

By using video conferencing, it becomes easy for all personnel to attend the conference regardless of where they are and just as importantly the whole session is recorded so everyone who needs data from it can access it at any time. This is useful for many reasons, including staff training, presentations and as a reference for important decisions or discussions. This entirely eliminated the need to delay or postpone important meetings because people were unable to attend in person.

3.     Overall improved levels of communication

With a video conference the start times are well defined and so it results in a more intensive discussion and people are more inclined to stay focused and alert. The body language between participants as well as different expressions such as concern, understanding, humor and satisfaction can be instantly assessed and recognized. Gone are the long emails that need updating and it’s hard to find the more subtle meanings hidden making video conferencing convenient and the closes thing to everyone being in the same room

4.     Increased productivity

Improved communication between a companies personal with everyone having a more precise understanding, all types of decisions can be made faster and changes or new ideas implemented quicker allowing for more productivity, increased efficiency and less down time.
Problems can be resolved faster and client services developed quicker and tailored to meet their needs, giving you better customer services and positively increasing your branding

5.     Employee Satisfaction

A video conferencing system can provide the options for your employees to remain at home so there are less travel requirements and commuting expenses, especially in inclement weather conditions or during peek traffic hours. Your employees can enjoy a better work to living type of balance, while still having a face to face real time interactions with all team members and clients
Video conferencing system’s are set to become more common and accepted as people discover the true benefits they can provide by helping to keeping your team or company in touch at any time, specified or as required at very little expense and less time wasted on unnecessary travel. It’s an easy way to sort out customer issues and complaints.