5 signs your office phone systems need to be checked

Communication is one of the most important aspects of business, so it’s essential to have the bet possible office phone systems. Most new customers and clients usually contact a business first by phone. If you’re experiencing missed calls, it means you could have unhappy customers or lost revenue, because you’re missing sales.

Your business’s basic communication needs are far too important to leave to chance. These are five signs that your office phone systems needs to be checked.

1 .      If Your Current Phone System is More Than Ten Years Old

Over the last few years phone technology has changed a lot and a phone system that’s ten years or older will not have the features of today’s phones. These make modern phone systems more flexible and help with better communication. The old systems were more expensive so you’re likely to be paying too much for too little service.

Today’s cloud based office phone systems are between 20 to 50 percent cheaper per month. They have lower upfront fees, no upgrade or maintenance fees and they offer many more features.

2 .     Voice Quality Issues

Often older systems have a very limited number of outlines, so sometimes you just can’t make a call when you need to. If you sometimes find it hard to clearly hear the person you’re talking with or they can’t hear you properly, then it’s time to look for a good upgrade. Having a bad phone line is bad business and can cost you real money in lost sales.

3 .     Capacity Issues

With modern cloud based technology, there is no limit to the number of lines you can have and you don’t need expensive equipment to achieve it. Installing new modern office phone systems is very quick and the whole thing is scalable, so you pay only for what you’re using right now. As your company grows your new office phone systems keep pace. If you need to retract the service for a while, maybe in the off season, it’s as easy as pressing a button.

4 .     Voicemail

For those businesses that have office phone systems which demand you call a number, then enter your pin in order to check your voicemail, then you really do need to look at some new office phone systems. These allow you to have voicemail on a mobile app so you can check voicemail remotely and don’t need to dial an extension.

5 .     Phone System Maintenance Charges

The cost of ongoing and monthly maintenance cost as well as charges for updates and accidents over time can mount up in an older system. Cloud based office phone systems don’t have these charges as the maintenance is all done by the provider; they do the upkeep and maintenance of the system. There are:

•       No long term contracts locking you in
•       No hidden fees
•       Straight forward inclusive pricing
•           Included ongoing support without delays
•           Keep your existing phone numbers

When your office phone systems are over ten years old, do don’t have crystal clear uninterrupted conversations, you can’t always get a line out, then your office phone systems need to be checked and probably updated to a more cost effective, modern cloud based system.