5 Benefits of cloud based phone systems

Modern businesses require modern solutions with communication being the name of the game. Cloud phone systems of Brisbane can provide you with the right solution so you always have a reliable, solid, communication channel between your employees, partners, vendors, contractors, customers and prospects.

Having on-site phone infrastructure is quickly starting to be much less important than it was a few years ago. Many businesses are now so busy in their telecommunications departments that it’s becoming a drain on small to medium businesses. The huge volume of phone calls, text messages, emails and customer service inquiries that most small to medium businesses have to deal with on a daily basis is often better handled by a cloud based system. This is because they are more cost-effective and flexible.

These five benefits of today’s cloud based systems are worth considering:

1.      They do not require an IT team for support

Cloud bases phone systems don’t require any on site infrastructure or an IT team to maintain them. The provider takes care of everything including hosting, monitoring the system and upgrades as needed

2.     Totally Portable

Being subscribed to a cloud based phone system, as long as you can get the internet, you’re in business; you can have a full phone system anywhere. The system can be accessed using laptops, smart phones or tablets. Every aspect is totally portable and you can alter your setting as required anywhere, including the live chat and conference calls options

3.     Very Cost Effective

Because most of the action is in the cloud there is less physical hardware to malfunction or in need of periodic upgrading reducing maintenance costs.

Your upfront investment is much lower and there is no lock in period, you can just pay as you go if preferred. The whole system is totally scalable depending on your changing needs so more cost effective than the more traditional land line systems

4.    Fully Scalable System

Having a modern cloud based system gives you the advantage of being able to scale up or down as your company grows or individual departments such as contracts are taken up, then finalized.

Adding or removing new numbers and extensions can be done simply and quickly with only a few basic steps on your computer, laptop or mobile device where you can operate your whole communications system

5.     Provide You a Great Business Edge

A cloud based phone system in Brisbane is much faster than the traditional systems, allowing the smaller business to offer their clients a faster and better overall service. There is less time wasted in basic phone management so employees can be more productive and engage in value added activates such as satisfying customer needs. It’s simple and easy to learn and give greater flexibility and control with lower operating costs, which is ideal for all small to medium businesses especially internet marketers

Having a cloud base phone system is faster, cheaper and more reliable than a land based system. It can be used anywhere you have an internet connection and does not require an IT team to maintain it. There is less hardware to go wrong or need upgrading and it’s monitored 24/7 to keep your business in touch and safe.