Today, a video conferencing system is the preferred way most
innovative companies like to communicate. It has many advantages over just one
type of communication system. By using this type of technology, modern
companies are giving themselves a competitive edge because:
1. Reduced travel time and lower costs
Owners, managers, internal teams, external teams, employee’s,
associates as well as IT personnel can all join together instantly at predetermined
times of when conditioned require it without having to leave their offices or
work stations to solve issues or implement changes. Your whole Organisation or
just selected key figures can get together whenever necessary and discuss
business issues, all costing little in time or travel expenses.
You can even run your whole business from your home or
anywhere you happen to at any time.
Having video conferencing can make the hiring process much
less complicated for both potential employees and recruiters with both parties
being better able to evaluate the situation.
Customer service can also be drastically improved with video
conferencing as can online sales.
2. Optimized Attendance
By using video conferencing, it becomes easy for all
personnel to attend the conference regardless of where they are and just as
importantly the whole session is recorded so everyone who needs data from it
can access it at any time. This is useful for many reasons, including staff
training, presentations and as a reference for important decisions or
discussions. This entirely eliminated the need to delay or postpone important
meetings because people were unable to attend in person.
3. Overall improved levels of communication
With a video conference the start times are well defined and
so it results in a more intensive discussion and people are more inclined to
stay focused and alert. The body language between participants as well as
different expressions such as concern, understanding, humor and satisfaction
can be instantly assessed and recognized. Gone are the long emails that need
updating and it’s hard to find the more subtle meanings hidden making video
conferencing convenient and the closes thing to everyone being in the same room
4. Increased productivity
Improved communication between a companies personal with
everyone having a more precise understanding, all types of decisions can be
made faster and changes or new ideas implemented quicker allowing for more
productivity, increased efficiency and less down time.
Problems can be resolved faster and client services
developed quicker and tailored to meet their needs, giving you better customer
services and positively increasing your branding
5. Employee Satisfaction
A video conferencing
system can provide the options for your employees to remain at home so
there are less travel requirements and commuting expenses, especially in
inclement weather conditions or during peek traffic hours. Your employees can
enjoy a better work to living type of balance, while still having a face to
face real time interactions with all team members and clients
Video conferencing system’s are set to become more common
and accepted as people discover the true benefits they can provide by helping
to keeping your team or company in touch at any time, specified or as required
at very little expense and less time wasted on unnecessary travel. It’s an easy
way to sort out customer issues and complaints.
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